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Airlines In Ranking Order
1. Alaska Airlines
2. Delta Airlines
3. Virgin America
4. JetBlue Airways
5. Hawaiian Airlines
6. Southwest Airlines
7. SkyWest Airlines
8. United Airlines
9. American Airlines
10. ExpressJet Airlines
11. Spirit Airlines
12. Frontier Airlines

#3. Virgin America

virgin american logo

Performance Information: On-Time Arrivals Rank (9th Place) 76.2%

Denied Boarding’s Rank (3th Place) 0.12 per 10,000

Passengers Mishandled Baggage Rank (1st Place) 1.03 per 1,000

Passengers Customer Complaints Rank (8th Place) 1.85 per 100,000 passengers.

Source: Bureau of Transportation Statistics

Airline Codes: VX, VUS, VRD

Airline Call-Sign: Redwood

Destinations: 23

Airline Alliances: N/A

Airline Partners: Virgin Atlantic, Virgin Australia, Emirates, Hawaiian Airlines, Singapore Airlines.

Frequent Flyer Programs: Elevate.

Aircraft Fleet: A319, A320-200.

Cabins: First Class, Main Cabin Select, Main Cabin Express Seats, Main Cabin.

Fleet Age: 6.4 years

Total Aircraft: 54

Hub Cities: San Francisco International Airport (SFO).

Airline Lounges: Loft at Los Angeles (LAX), or Virgin Atlantic Clubhouse at Boston, Hong Kong, Johannesburg, London–Gatwick, London–Heathrow, Newark, New York (JFK), San Francisco (SFO), or Washington D.C. (IAD) Tokyo–Narita.

In-Flight Entertainment Systems: Virgin America features Audio-video on demand (AVOD) with games, movies, music, Satellite live TV with top channels (All on personal televisions PTVs), and USB plugs at every seat, in–flight WiFi service is available for purchase with Gogo®.

Food & Beverage Service: Complimentary Non-Alcoholic Beverages are offered all other In-flight catering is available for purchase on board for the following fees: Drink: $0.00-$8.00, Snack $3.00-$5.00, Meal: $4.00-$9.00.

Traveling with your Pet or Service Animal: Pet-friendly airline will accept domesticated cats and dogs in the Main Cabin only for a fee of ($100 one way). Kennel dimensions cannot be more than (18 inches long x 15 inches wide x 8 inches high). Carry-on pets count towards a guest’s carry-on baggage allowance. One pet carrier for each purchased seat, and one pet per carrier. The total weight of the animal and kennel cannot be more than (20 pounds). Virgin America does not accept pets as checked baggage. All pets must be eight (8) weeks old and weaned. When traveling with a pet you cannot check in online. Fees and pet policies may be subject to change at any time.

Emotional support service animals may accompany a passenger with a disability on a flight but requires documentation. Service animals are allowed to accompany qualified individuals with a disability in any seat, and if a service animal meets this criteria, there is no charge to the passenger. Service animals are not required to be in a carrier. The only service animal permitted into Hawaii is a service dog with appropriate health documentation.

For more detailed airline specific information regarding requirements, prerequisites, and fees when traveling with a pet or service animal refer to the (traveling with your pet or service animal) section on this page.

Carry-On Baggage: Passengers are allowed one carry-on in addition to one personal item purse, briefcase, laptop, etc. carry-on baggage is subject to a maximum outside linear dimension of 50", for example, 10 inches in length x 16 inches in width.

Checked Baggage Fees for a Single Ticket Per Bag One Way: (Main Cabin Passengers) may check up to 10 bags (each weighing up to 50 lbs.), $25 per bag, (Main Cabin Select Passengers) may check one free bag, 2nd – 10th bag (each weighing up to 50 lbs.) $25 per bag, (First Class Passengers) may check 2 free bags 3rd – 10th (each weighing up to 50 lbs.), $25 per bag.

Overweight Baggage: (51-70 lbs.) 1st – 10th bag in addition to applicable checked bag fees: $50 per bag, (71-100 lbs.): 1st – 10th bag in addition to applicable checked bag Fees: $100 per bag.

Oversized Baggage: Bags exceeding (62 linear inches) in addition to applicable checked bag fees: $75 per bag. Sporting Equipment: (Surfboards, bicycles, etc.) replaces checked baggage fee, but overweight and over-sized fees may apply: $50 per item. One infant stroller and one infant or child safety seat may be checked for each passenger at no charge. Baggage Fees and policies may be subject to change at any time.

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