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#10 ExpressJet Airlines

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Performance Information: On-Time Arrivals Rank (9th Place) 77.3%

Denied Boarding’s Rank (10th Place) 0.54 per 10,000

Passengers Mishandled Baggage Rank (12th Place) 3.88 per 1,000

Passengers Customer Complaints Rank (4th Place): 0.73 per 100,000 passengers.

Source: Bureau of Transportation Statistics

Airline Codes: XE, BTA

Airline Call-Sign: Jet Link

Destinations: 194

Airline Alliances: SkyTeam (Delta), Star Alliance (United), Oneworld (American Airlines).

Airline Partners: American Airlines, Delta Airlines, United Airlines.

Frequent Flyer Programs: AAdvantage(American Eagle),SkyMiles (Delta),Mileage Plus (United).

Aircraft Fleet: C200, C700, C900, E135, E145.

Cabins: First Class, Economy Class.

Fleet Age: 18.1 years

Total Aircraft: 364

Hub Cities: As American Eagle: Dallas/Fort Worth International Airport, O' Hare International Airport. As Delta Connection: Hartsfield-Jackson Atlanta International Airport, Detroit Metropolitan Wayne County Airport. As United Express: Cleveland Hopkins International Airport, George Bush Intercontinental Airport, Denver International Airport, Kansas City International Airport, Newark Liberty International Airport, O'Hare International Airport, Washington Dulles International Airport.

Airline Lounges: As outlined by each airline partner: American Airlines(Admirals Club, Premium Lounge, Flagship Lounge, Arrivals Lounge), Delta Airlines(Delta Sky Club), United Airlines(United Club).

In-Flight Entertainment Systems: XM Radio is available on select aircraft.

Food & Beverage Service: Complimentary Non-Alcoholic Beverages are offered and complimentary meal if the flight is over an hour. All other In-flight catering is available for purchase onboard.

Traveling with your Pet or Service Animal: Pet-friendly airline will accept domesticated cats, dogs, and household birds, in the Cabin of aircraft for a fee of ($50 one way). Pets are not permitted to travel in the cabin on flights to/from Australia (exceptions may be made for service animals. The kennel must not exceed (17in x 12in x 10in length x width x height). Fees and pet policies may be subject to change at any time.

Service animals are welcome on board for no charge and are not subject to the same rules.

For more detailed airline specific information regarding requirements, prerequisites, and fees when traveling with a pet or service animal refer to the (traveling with your pet or service animal) section on this page.

Carry-on Baggage: Each Passenger may bring one personal item (purse, briefcase, laptop, etc.) plus one carry-on bag. For a carry-on bag to fit in the overhead bin, your item must not exceed 51 linear in/130 cm (length + width + height).The Maximum Weight for Carry-on Luggage is 40 lb. /18 kg. In addition to your bag and personal item, you may bring: Collapsible wheelchairs that fit into approved cabin space, Canes, walking sticks, braces, crutches, collapsible strollers, diaper bags, or government-approved child seats.

Checked Baggage Fees for a Single Ticket Per Bag One Way: Each passenger is allowed 2 checked bags as long as each bag adheres to the below requirements: Maximum Dimensions: 62 linear inches/157 cm (length + width + height), and a Maximum Weight of 50 lb. /23 kg. Overweight Baggage Fees are for any bag weighing 51-70 lb. $50.Bags weighing more than 70 lb. will not be accepted. Contact ExpressJet for the fees associated with checking oversized bags. Each additional bag will be charged $50 per flight segment. Also, only two bags in addition to your free allowance can be accepted (for a total of four bags).Some sporting equipment such as golf clubs may be checked instead of baggage. Some other items, such as surfboards and bicycles may be charged a fixed handling fee because of size, fragility, or other handling requirements. If you plan to travel with sporting equipment, contact ExpressJet directly to confirm packing regulations and fees. Baggage Fees and policies may be subject to change at any time.

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