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#11 Frontier Airlines

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Performance Information: On-Time Arrivals Rank (8th Place) 78.3%

Denied Boarding’s Rank (11th Place) 0.57 per 10,000

Passengers Mishandled Baggage Rank (7th Place) 2.67 per 1,000

Passengers Customer Complaints Rank (11th Place) 2.78 per 100,000 passengers.

Source: Bureau of Transportation Statistics

Airline Codes: F9, FFT

Airline Call-Sign: Frontier Flight

Destinations: 78

Airline Alliances: N/A

Airline Partners: N/A

Frequent Flyer Programs: Early Returns.

Aircraft Fleet: A319, A320-200.

Cabins: Stretch, Economy.

Fleet Age: 9.1 years

Total Aircraft: 56

Hub Cities: Denver International Airport (DEN).

Airline Lounges: N/A

In-Flight Entertainment Systems: Each seat features a ( personal television PTV ), and DirecTV with 24 channels of live satellite television. Frontier charges a fee for these services, based on flight length: Major credit cards, debit cards are the only authorized forms of payment.

Food & Beverage Service: In-flight catering is available for purchase onboard for the following fees: Drink: $2.00-$15.00, Snack $3.00-$7.00.

Traveling with your Pet or Service Animal: Pet-friendly airline will accept domesticated cats, birds, and dogs, in the Cabin only of aircraft for a fee of ($75 one way with a Classic Plus, Classic or Economy ticket), and ($125 one way with a Basic ticket). Domesticated dogs, cats, rabbits, guinea pigs, hamsters, or small household birds may be carried on flights within the United States. Only domesticated dogs and cats may be carried to or from international destinations. Pets are not allowed on flights to and from Jamaica. Up to (2) small animals may be transported in one travel container as follows: (puppies or kittens must be at least (8-10 weeks old), hamsters, guinea pigs, rabbits, and small household birds. Frontier does not accept pets as checked baggage. The kennel must not exceed (18in x 14in x 8in length x width x height for Airbus A319, A320-200). Fees and pet policies may be subject to change at any time.

Service animals and emotional support animals are welcome on board for no charge and are not subject to the same rules. Emotional support animals require documentation from health care professional.

For more detailed airline specific information regarding requirements, prerequisites, and fees when traveling with a pet or service animal refer to the (traveling with your pet or service animal) section on this page.

Carry-On Baggage: Each Passenger may bring one personal item (purse, briefcase, laptop, etc.) There is an added fee for Economy passengers who plan to bring a carry-on. For a carry-on bag to fit in the overhead bin, your item must not exceed 24" x 16" x 10"(height x width x length. The Maximum Weight for Carry-on Luggage is 35 lb. /16 kg. Assistive devices and outer garments do not count as personal items. Bulkhead seats do not have under-seat storage during take-off and landing.

Checked Baggage Fees for a Single Ticket Per Bag One Way: 1st bag ($20 checking in via airline website) (when checking in at the airport 1st bag $25, 2nd bag $30, 3rd bag + $75 charge each bag). Overweight baggage: (51-100 pounds: $75 fee per bag. Classic, Classic Plus, and Summit/Ascent passengers are allowed two free checked bags. At peak travel times, no more than two excess bags are allowed.
Bags weighing more than 100 pounds will not be accepted. Overweight baggage fees are in addition to the checked luggage fees. Oversize Baggage: 63-80 inches $75 each bag. Oversize baggage fees are in addition to the checked luggage fees. Bags more than 80 inches will not be accepted. Bicycles and surfboards will be charged a fixed handling fee because of size, other handling requirements while others items may be checked instead of one of your checked bags. Baggage Fees and policies may be subject to change at any time.

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