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#3 JetBlue

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Performance Information: On-Time Arrivals Rank (11th Place) 71.4%

Denied Boarding’s Rank (8th Place) 0.41 per 10,000

Passengers Mishandled Baggage Rank (2nd Place) 1.65 per 1,000

Passengers Customer Complaints Rank (7th Place) 1.14 per 100,000 passengers.

Source: Bureau of Transportation Statistics

Airline Codes: B6, JBU.

Airline Call-Sign: Jet Blue.

Destinations: 84

Airline Alliances: N/A

Airline Partners: Aer Lingus, Aeroflot Russian Airlines, Air China, Nippon Airways, Asiana Airlines, Avianca Airlines, British Airways, Brussels Airlines, Cape Air, Cathay Pacific, China Airlines, Egyptair, El Al Israel Airlines, Emirates, Etihad Airways, EVA Airways, Hainan Airlines, Hawaiian Airlines, Iberia, Icelandair, Japan Airlines, Jet Airways, Korean Airlines, Lan Airlines, Liat, Lot Polish Airlines, Lufthansa, Porter Airlines, Qatar Airways, Royal Air Maroc, Seaborne Airlines, Silver Airways, Singapore Airlines, South African Airways, TAM Airlines, Transaero Airlines, Turkish Airlines, Virgin Atlantic Airways.

Frequent Flyer Programs: True Blue.

Airline Lounge: Airspace Lounge at Jet Blue's state-of-the-art terminal five at New York's JFK

Aircraft Fleet: A320-200, A321-200, E190, E195.

Cabins: Mint Suites with a door, Mint Sweet Seats, Main Cabin.

Fleet Age: 8.3 years

Total Aircraft: 209

Hub Cities: John F. Kennedy International Airport (JFK).

In-Flight Entertainment Systems: Jet Blue Features Complimentary Satellite live TV with 36 top channels and premium entertainment channels and movies for purchase (All on personal televisions PTVs), Complimentary SiriusXM® satellite radio 100+ channels, in–flight WiFi at every seat on select flights.

Food & Beverage Service: Complimentary Non-Alcoholic Beverages and Snacks are offered all other In-flight catering is available for purchase on board for the following fees: Drink: $2.00-$15.00, Snack $3.50-$7.00, Meal: $6.79-$10.00.

Traveling with your Pet or Service Animal: Pet-friendly airline will accept domesticated cats and dogs in the Cabin only for a fee of ($100 one way). Pet carrier cannot exceed (17"L x 12.5"W x 8.5"H), and the combined weight of your pet and the carrier must not exceed (20 pounds). You can rent a soft-sided Sherpa carrier that is (13inch L x 10inch W x 8.5inch H) for a fee of ($60 one way). Pet and carrier count as one personal item on board. Jet Blue cannot accept pets going to Jamaica (MBJ and KIN), Barbados (BGI), St Lucia (UVF) and the Cayman Islands (GCM). Fees and pet policies may be subject to change at any time.

Jet Blue accepts service animals traveling with qualified individuals with a disability. Emotional support animals may accompany a passenger with a disability on a flight but requires documentation.

For more detailed airline specific information regarding requirements, prerequisites, and fees when traveling with a pet or service animal refer to the (traveling with your pet or service animal) section on this page.

Carry-On Baggage: Each Passenger may bring one personal item (purse, briefcase, laptop, etc.) plus one carry-on bag. For Airbus A320 / EMBRAER 190, personal items must not exceed (18" L (45.72 cm) x 15" W (38.1 cm) x 8" H (20.32 cm) to fit under the seat in front of you.

For A321 personal items must not exceed (17" L (43.2 cm) x 13" W (33 cm) x 11" H (27.9 cm) to fit under the seat in front of you.

For a carry-on bag to fit in the overhead bin, your item must not exceed (24" L (60.96 cm) x 16" W (40.64 cm) x 10" H (25.4 cm) for all aircraft types. For a lap infant, you may bring one diaper bag, one stroller, and one car seat.

Checked Baggage Fees for a Single Ticket Per Bag One Way: Checked baggage allowance and fees may vary depending on cabin status, airline member status, itinerary and date of purchase. Passengers first checked bag fees are $20 online and at the kiosk, $25 at ticket counter all checked bags must not exceed (62" (157.48 cm) in overall dimensions (length + width + height) and cannot exceed (50 pounds (22.68 kg). Additional bags: $35 fee for checking a second bag and a $100 fee for a third bag and any additional bags. Fare options are offered that include different numbers of checked bags.

Overweight and Over-sized Baggage fees will be assessed for each category that applies.

Overweight Baggage: (51-99 pounds (23.13 - 44.91 kg):$100 per bag, overweight bags exceeding 99 pounds will not be accepted.

Over-sized Baggage: (63-80 inches (203.2 centimeters): $100 per bag. Any baggage larger than (80 inches) will not be accepted. There is no additional charge or over-sized fee for golf bags as long as they are within weight limitations, but will count as one of your checked bags. If checking a child safety seat, it will not count as one of your checked bags and there is no fee assessed. Infants that are traveling free do not qualify for the checked baggage allowance. Baggage Fees and policies may be subject to change at any time.

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